FAQ

Frequently Asked Questions (FAQ)

1. What is an online Accounting Classic service?
Accounting Classic provides businesses and individuals with tools to manage their finances digitally. The platform offer cloud-based solutions to track income and expenses, generate financial reports, file taxes, and handle other accounting functions without the need for traditional desktop software or in-person bookkeeping.

2. How does Accounting Classic work?
Accounting Classic allows you to input financial data (like income, expenses, invoices, etc.) directly into the platform. The data is stored securely in the cloud, and the software automatically organizes and processes the information. It provides real-time access to your financials and can generate reports such as balance sheets, profit and loss statements, and tax summaries.

3. Is my financial data safe with your service?
Yes, we prioritize the security of your data. Our platform uses encryption, two-factor authentication, and other advanced security measures to protect your financial information from unauthorized access.

4. Can I access my financial data from anywhere?
Yes, since the service is cloud-based, you can access your financial data from any device with an internet connection, whether it’s a computer, tablet, or smartphone.

5. Do I need accounting knowledge to use your service?
No, our platform is designed to be user-friendly for both beginners and experienced accountants. We provide simple interfaces, tutorials, and customer support to help you navigate the software. Advanced features are also available for users with more accounting expertise.

6. What types of businesses can use your Accounting Classic service?
Our service caters to a wide range of businesses, including sole proprietors, freelancers, small businesses, and Medium enterprises. Whether you're in retail, service-based industries, or e-commerce, our platform can help manage your accounting needs.

7. Can the service help with tax filing?
Yes, our platform offers features to help you calculate taxes, prepare tax reports, and even file directly with tax authorities in some cases, depending on your region. Consult with your tax professional for detailed advice on your specific tax situation.

8. How do I get started with the Accounting Classic service?
Getting started is easy. Simply sign up for an account on our website, follow the setup instructions, and begin entering your financial information. We also offer a free trial period for you to test the features before committing to a subion.

9. Is there a mobile app for your service?
Yes, It’s a Web based UI that we offer on mobile devices, Its directly not a app but at Mobile UI to manage your finances from the mobile.

10. How do I sync my bank and credit card accounts?
Our platform supports integration with various banks and financial institutions. You can securely link your bank and credit card accounts to automatically import transactions and categorize them, saving you time and effort.

11. Can I customize invoices and reports?
Yes, you can customize invoices with your company’s logo, contact information, and other branding elements. Reports can also be tailored to your specific needs, such as adding or removing columns, changing date ranges, and exporting to various formats (PDF, Excel, etc.).

12. What support options do you offer if I need help?
We provide a variety of support options, including live chat, email support, and a comprehensive knowledge base with articles, FAQs, and video tutorials. Our team is available to assist you with any questions or issues you may encounter.

13. Can I upgrade or downgrade my plan?
Yes, you can upgrade or downgrade your subion plan at any time based on your business needs. Our platform offers flexible pricing tiers to accommodate different levels of service.

14. How much does the Accounting Classic service cost?
We offer Free and  Paid subion plans, ranging from basic to advanced, depending on the features you require. Prices start as low as [X] per month. For more details on pricing, please refer to our pricing page or contact our sales team.

15. Will the service work for international businesses?
Yes, our platform supports multiple currencies and tax systems, making it suitable for businesses around the world. However, some features may vary by country, so please check if your country is supported.

16. Can I collaborate with my accountant using the service?
Yes, our platform allows you to grant access to your accountant or financial team, so they can view or manage your financial data. You can set different access levels for different users.

17. How do I cancel my account?
You can cancel your subion at any time through your account settings. If you have any issues or need assistance, our customer support team is available to help.

 

18. What are the initial steps to set up an online accounting system?

• Choose the Right Software: Identify the needs of your business (invoicing, payroll, tax filing, etc.) and choose an accounting software that fits those needs.
• Create an Account: Sign up with your chosen software provider. Provide your business details (name, address, industry, tax details).
• Set Up Company Profile: Configure your business profile, including currency, tax rates, and fiscal year.

19. How do I link my bank account to the Accounting Classic system?

• Locate the Bank Integration Option: In your software dashboard, find the bank account integration section.
• Enter Bank Details: Input your bank account information or log in through a secure bank API (depending on your software).
• Authorize Access: Follow the prompts to securely link the account, ensuring the software can fetch transaction data automatically.

20. How can I customize invoices and payment templates?

• Access Template Settings: Navigate to the invoicing section in your accounting software.
• Modify Layouts: It  allows you to customize fields such as company logo, payment terms, and custom messages.
• Save and Use Templates: After customizing, save your template for future use. Some systems offer automatic number sequencing for invoices.

21. How do I set up and categorize expenses?

• Define Categories: Go to the expense section and set up categories such as office supplies, utilities, or professional services.
• Assign Categories to Transactions: Link specific transactions to their respective categories either manually or by setting up automatic rules based on deions or amounts.
• Track Recurring Expenses: For recurring expenses, set them up to repeat automatically, such as monthly subions.

22. What should I do to ensure my Accounting Classic is compliant with local tax laws?

• Configure Tax Settings: Input your local tax rates and tax codes (e.g.,GST, VAT, sales tax). Most online systems have region-specific tax settings.
• Consult with a Professional: If unsure, consult an accountant to ensure your tax settings comply with local laws.

23. How do I integrate payroll into my online accounting system?

• Set Up Payroll Accounts: Go to the payroll section and input your company’s employee details, salary structure, and tax details.

24. How can I generate financial reports?

• Access Reports Section: In your dashboard, find the "Reports" section.
• Choose Report Type: Select from profit and loss statements, balance sheets, cash flow statements, and others.
• Export Reports: Download reports as PDFs or spreadsheets for further analysis or sharing with stakeholders.

25. How do I back up my accounting data?

• Manual Backup: If allowed, you can export your data to a file (CSV, Excel, etc.) for an additional backup.
• Cloud Backup: Most online systems store your data in the cloud, offering a secure backup. Make sure your internet connection is stable during syncs.

26. What to do if I encounter an error or technical issue?

• Troubleshoot the Issue: Review any error messages or guides in the help section of the software.
• Check Support Forums: Many platforms have active user communities where you can find solutions to common issues.
• Contact Support: If the issue persists, contact customer support via chat, email, or phone for assistance.

27. Can multiple users access the accounting system?

• User Permissions: Accounting Classic platforms often allow you to create multiple user accounts with varying levels of access (admin, accountant, read-only, etc.).
• Invite Users: You can invite team members or accountants to access the system by entering their email addresses.
• Manage Roles and Permissions: Assign roles based on the responsibilities of each user to control their level of access.

28. Why should I use online accounting software?

• Accessibility: You can access your financial data from any device with an internet connection.
• Real-time tracking: Transactions are updated in real-time, offering accurate and up-to-date financial information.
• Collaboration: You can share financial reports and collaborate with accountants or business partners securely.
• Automation: Many online accounting tools automate processes like invoicing, payment tracking, and tax calculations.
• Cost-effective: It eliminates the need for physical servers or expensive hardware.

29. Is my data secure in online accounting software? Yes, Accounting Classic software provides use strong encryption (e.g., SSL/TLS) to protect your financial data. Additionally, they often offer two-factor authentication (2FA) and regular backups to keep your information secure.

30. Can I switch from traditional accounting to online accounting? Yes, switching from traditional accounting to online accounting is possible and often recommended for its efficiency. You may need to import historical data (transactions, invoices, etc.) into the new system, either manually or using import tools provided by the software.

31. How do I choose the best online accounting software for my business? When choosing software, consider:

• Ease of use: The software should be intuitive and user-friendly.
• Features: Make sure it offers the features you need (invoicing, payroll, tax reporting, etc.).
• Pricing: Compare pricing plans and select one that fits your budget.
• Integration: Ensure the software integrates with your bank accounts, payment gateways, and other business tools.
• Customer support: Choose software with excellent customer support in case you need assistance.

32. Can I automate tasks with Accounting Classic software? Yes, Accounting Classic software can automate many tasks, such as:

• Invoice generation: Automatically generate and send invoices to clients.
• Expense tracking: Automatically categorize expenses based on bank transactions.
• Recurring billing: Set up recurring billing for regular payments.
• Tax calculations: Some software can calculate and generate tax reports for filing.

33. Can multiple users access the online accounting system? Yes, Accounting Classic allows multiple users to access the system with different levels of permissions. You can invite employees, accountants, or business partners to access your account, with specific roles and restrictions.

34. Can I integrate my online accounting software with other business tools? Yes, most online accounting platforms offer integration with various third-party tools, including:

• CRM software: For customer management.
• Payment processors: For accepting payments.
• Inventory management: To track products and stock.
• Payroll services: To process employee wages.